Standalone or linked trauma cover? What actually changes

Death Buy-Back Benefit Only available when Critical Illness Insurance is Attached or Linked to Life Insurance. If we pay 100% of the Critical Illness Benefit, Paralysis Support Benefit or TPD Benefit, Critical Illness Insurance will end. When this occurs, under the Death Buy-Back Benefit, you can repurchase Life Insurance on the Life Insured. The amount you can repurchase is the amount of Critical Illness Benefit paid or the Benefit Amount, in the case of the Paralysis Support Benefit. The Death Buy-Back Benefit can be exercised without having to provide evidence of health, occupation, income or pastimes, or any other Underwriting information. You must notify us in writing of your intention to exercise the Death Buy-Back Benefit during the 30 days after the 12 month anniversary of the date we were notified formally of a claim in accordance with our claim requirements (see Section 3) in relation to a claim which was subsequently paid. Any further requirements must be submitted to us within 30 days of the date we received your notification or the Death Buy-Back Benefit will expire. If payment of the claim occurs more than 12 months after the formal notification was made to us, repurchase will be available for 30 days from the date of payment. If you fail to exercise the Death Buy-Back during this 30 day period, the Death-Buy Back Benefit will expire. The Death Buy-Back Benefit will expire if not exercised before the Policy anniversary before the Life Insured’s 70th birthday. The premium for the repurchased Life Insurance will be calculated using our standard premium rates for the age of the Life Insured at the time the option is exercised and will take into account any extra premiums charged and special provisions that apply to the Life Insurance Plan for the Life Insured. The repurchased Life Insurance will not be eligible for increases under the Inflation Protection Benefit, Guaranteed Future Insurability Benefit, or Business Insurance Option (if applicable). The Death Buy-Back Benefit does not apply: * unless Critical Illness insurance is Attached or Linked to Life Insurance; or * when ‘Double Critical Illness’ or ‘Double TPD’ is shown in your Policy Schedule.

Crisis Recovery Buy-back Your optional benefit Crisis Recovery Buy-back automatically reinstates the Life Cover Sum Insured that is reduced after the payment of a full Crisis Recovery claim, a restricted benefit for the diagnosis of Prostate cancer or a Crisis Extension claim. The Life Cover Sum Insured is automatically reinstated on the date 12 months after the payment of the claim. Availability The minimum Sum Insured for Crisis Recovery Buy-back is $10,000. * Crisis Recovery Buy-back can be purchased as a Rider Benefit to: - Crisis Recovery, and - Crisis Extension when Crisis Recovery is purchased as a Rider Benefit to Life Cover (Ordinary Plan or Linked Benefit). * Crisis Recovery Buy-back cannot be purchased as a Rider Benefit to Crisis Recovery Stand Alone cover. * The Crisis Recovery Buy-back benefit is not available where your Crisis Recovery is limited to one of the three Crisis Recovery modules (i.e. Cancer and Coronary, Cancer Plus and Coronary Plus).

The Life Cover Buy Back Option allows you to reinstate your Life Cover sum insured by the same amount as the benefit paid under the TPD Cover or Critical Illness Cover, without you having to provide additional evidence of health, occupation or pursuits. You can apply to reinstate your Life Cover to the amount you had before your claim from the later of: * 12 months after we receive your claim form (the date the form is received by our claims department); and * 12 months after you first meet the critical illness event (or partial critical illness event) definition (the date your condition is confirmed in writing received by our claims department). This option is not available on TPD Cover if you select the Accelerated Life Cover Buy Back Option.

Life Cover Buy Back Option (Trauma) Only available if Trauma Cover is attached to Life Cover as shown on the Policy Schedule. Not available for Severity Trauma Cover, stand‑alone Trauma Cover or Trauma Cover attached to TPD Cover only. If we pay or begin to pay the full trauma amount insured for a life insured, we will reinstate Life Cover for the life insured. We will reinstate Life Cover up to the amount of the Trauma Benefit we paid or are paying. We will reinstate Life Cover Buy Back Option either: * six months after the later of the date we receive the completed claim form and the date the life insured first satisfies any of the following trauma conditions: * blindness (permanent in both eyes) * deafness (permanent in both ears) * dementia including Alzheimer’s disease (diagnosed and with cognitive impairment) * loss or paralysis of limb (permanent) * multiple sclerosis (recurrent episodes) * Parkinson’s disease (diagnosed) * Parkinson-Plus Syndrome (specified). * 12 months after the later of the date we receive your completed claim form and the date the life insured first satisfies any other trauma condition not listed above. If you do not wish for the Life Cover to be reinstated, simply let us know before the Cover is reinstated.

12-month Life Cover Buy Back Option (Available with Critical Illness Extension insurance only) What is the benefit? When you have Life Cover with a Critical Illness Extension and you receive a benefit under the Extension, your Life Cover insurance decreases by the amount of the Critical Illness Benefit you received. The 12-month Life Cover Buy Back Option allows you to restore your Life Cover insurance (Restored Life Cover) by the same amount as the Critical Illness Benefit paid, without you having to provide additional evidence of health, occupation or pursuits. What is the cost of restoring cover? Your premium for the Restored Life Cover will be based on our premium rates at the time the Life Cover is restored, taking into account the benefit amount, your age, the premium and acceptance terms of the Life Cover (including all loadings, exclusions and special terms). When is cover restored? You can include this option when you first take out insurance. If you then receive a Critical Illness Benefit which reduces your Life Cover, you can apply to restore your Life Cover to the amount you had before your claim.

Life Cover Buy Back Option (Trauma) The option applies if shown on the Policy Schedule or any other Important Documents. This option restores your Linked Life Cover 12 months following a full or partial Linked Trauma Cover benefit payment, without the need for medical evidence. Where Life Cover and Linked Trauma Cover have been purchased, an Accidental Injury Cover definition applies to Linked Life Cover following a Linked Trauma Cover benefit payment. This definition will cease to apply 12 months following the benefit payment and then your Life Cover coverage is restored. The Life Insured must survive without the use of a life support system for at least 14 days. The Life Cover Buy Back Option (Trauma) expires on the date the Life Insured turns 75.

Life Cover Buy Back Option This option is only available if you have Critical Illness Cover or TPD Cover, attached or linked to your Life Cover. This option allows you to reinstate your Life Cover sum insured after it has been reduced as a result of a benefit being paid on your attached, or linked, Critical Illness Cover or TPD Cover, without having to provide further evidence of medical, pastimes or occupation to us. You may apply to reinstate your attached or linked Life Cover sum insured within 30 days of the later of: * 12 months after the date we received your fully completed claim form in relation to which the full or partial Critical Illness Cover or TPD Cover sum insured is paid; or * 12 months after the date you satisfied the: * Critical Illness Event definition in respect of the Critical Illness Benefit paid; or * the TPD definition in respect of the Total and Permanent Disability Benefit paid. If your premium type is variable age-stepped, the premium for your reinstated Life Cover will be based on your age at the time of the reinstatement. If your premium type is variable, the premium for your reinstated Life Cover will be based on your age at your plan commencement date. Important things to note * Any premium loadings, exclusions or varied terms that applied to your original Life Cover, will also apply to the reinstated Life Cover. * The Indexation Benefit will apply to the reinstated Life Cover. * The Future Increase Benefit is not available under your reinstated Life Cover. * This option expires on the plan anniversary immediately after you turn 65.

Buy-back death option (trauma) Reinstates death cover 12 months after a trauma claim. If the full trauma benefit amount is paid, death cover is reduced by the trauma claim amount. This option restores the death cover to the preclaim amount.

Double Critical Illness Option Only available if Critical Illness Insurance is Attached or Linked to Life Insurance. The Life Insured must survive a Critical Illness Event for at least 14 days to be eligible to claim under this option. If the Double Critical Illness Option is indicated in your Policy Schedule, and 100% of the Critical Illness Insurance Benefit Amount becomes payable: * the Life Insurance Benefit Amount will not be reduced; * all future premiums due in respect of that part of the Life Insurance Benefit Amount equal to the Critical Illness Insurance Benefit Amount paid will be waived; and * the Life Insurance Benefit Amount equal to the Critical Illness Insurance Benefit Amount paid will continue until the Life Insurance Plan end date The portion of Life Insurance where the premiums are waived will not be eligible for the following benefits and options: * Inflation Protection Benefit; * Guaranteed Future Insurability Benefit; * Premium Relief Option; or * Business Insurance Option (if applicable). The Double Critical Illness Option will expire on the Policy anniversary before the Life Insured’s 70th birthday

Double Crisis Recovery will pay a lump sum if you are diagnosed with one or more of the Crisis Events. In addition, if a full Double Crisis Recovery benefit is payable, the Life Cover Sum Insured will not be reduced and future premiums for Life Cover will be waived until the expiry of the Double Crisis Recovery benefit.

Double Trauma Option Only available where Trauma Cover is attached to Life Cover as shown on the Policy Schedule. Not available for Severity Trauma Cover, stand‑alone Trauma Cover or Trauma Cover attached to TPD Cover only. If the Double Trauma Option is selected, it replaces the Life Cover Buy Back Option. Under this option, if we pay or begin paying the full Trauma Cover amount insured for a life insured, we will reinstate once only the Life Cover amount insured that was reduced when we paid the Trauma Cover amount insured. The life insured must survive for eight days without life support after the date of diagnosis of the condition, or the date of the procedure, for which we paid the Trauma Benefit. The life insured must meet this survival period as well as any time requirement under the relevant trauma condition definition. However, we will not reinstate Life Cover under this option if any of the following apply: * we have previously paid a Terminal Illness Benefit for the life insured or the life insured is terminally ill * we have previously paid an Extended Terminal Medical Condition Benefit for the life insured * we pay or begin to pay less than 100% of the Trauma Cover amount insured or instalment amount insured. However, if we subsequently pay or begin to pay 100% of the Trauma Cover amount insured or instalment amount insured for another trauma condition, we will reinstate Life Cover up to the Trauma Cover amount insured. We will waive premiums for the reinstated Life Cover from the date we pay or begin to pay the full Trauma Cover amount insured. We waive premiums until the life insured dies. Any exclusions under the original Life Cover will apply to the new Life Cover. Indexation, Future Insurability and the Business Guarantee Option are not available under the reinstated Life Cover. This option ends at the policy anniversary when the life insured is age 65.

Double Critical Illness Plus insurance – Life Cover Buy Back Option What is the benefit? This option will automatically restore your Life Cover insurance (Restored Life Cover) by the same amount as the Critical Illness Benefit paid, without you having to provide additional evidence of health, occupation or pursuits. What is the cost of restoring cover? There is no cost in respect to the premium for the Restored Life Cover until the Review Date after you turn 65. The acceptance terms of the Life Cover (including all loadings, exclusions and special terms) will continue to apply to the Restored Life Cover. After the Review Date following your 65th birthday, your premium for the Restored Life Cover will be based on our premium rates at the time the Life Cover is restored, taking into account the benefit amount, your age, the premium and acceptance terms of the Life Cover. When is cover restored? If you receive your Critical Illness Benefit before the Review Date following your 65th birthday, and you live for a further 14 days, your Life Cover will be automatically restored.

Double Benefit (Trauma) • This option restores your Linked Life Cover 14 days following a Linked Trauma Cover benefit payment. Following a full Linked Trauma Cover benefit payment, Linked Life Cover is not cancelled or reduced. Instead, the cover is subject to an Accidental Injury Cover definition. This means that the benefit under Life Cover will only be payable if death is the direct result of an Accidental Injury. The Accidental Injury Cover definition will be removed 14 days following the full Linked Trauma Cover benefit payment. • We will waive future premiums for the portion of your Life Cover Amount that is restored under this option, up until you turn 65. This option can only be exercised once. Indexation, the Life Events Increases Feature and Premium Waiver Disability Option are not available on the restored Life Cover.

Double trauma option Reinstates death cover 14 days after a trauma claim. If the full trauma benefit amount is paid, death cover is reduced by the trauma claim amount. This option restores the death cover to the preclaim amount. Premium for the reinstated death cover is waived for the remaining life of the policy.

Critical Illness Reinstatement Option If we pay a Critical Illness Benefit, Advancement Benefit, Needlestick Benefit, or Female Critical Illness Benefit, the Critical Illness Insurance Benefit Amount will reduce by the amount paid. The Critical Illness Reinstatement Option allows you to repurchase this amount of Critical Illness cover on the Life Insured. The repurchased cover will be the same type of Critical Illness cover held immediately before the claim. The Critical Illness Reinstatement Option can be exercised without having to provide evidence of health, occupation, income or pastimes, or any other Underwriting information. You must notify us in writing of your intention to exercise the Critical Illness Reinstatement Option. Notification must occur during the 30 days following the 12-month anniversary of the date we were notified formally of a claim, and in relation to a claim which was subsequently paid. Any further requirements must be submitted to us within 30 days of the date we received your notification, or the Critical Illness Reinstatement Option will expire. If payment of the claim occurs more than 12 months after the formal notification was made to us, reinstatement will be available for 30 days from the date of payment. If you fail to exercise the Critical Illness Reinstatement Option in the prescribed period, the Critical Illness Reinstatement Option will expire. The Critical Illness Reinstatement Option will expire on the Policy anniversary before the Life Insured’s 65th birthday. The premium for the reinstated Critical Illness Insurance will be calculated using our standard premium rates for the age of the Life Insured at the time the option is exercised and will take into account any extra premiums charged and special provisions that previously applied to the Critical Illness Insurance Plan for the Life Insured.

Crisis Reinstatement automatically reinstates the Crisis Recovery Sum Insured that was reduced if a full benefit is paid for Crisis Recovery, or a restricted benefit is paid for the diagnosis of Prostate Cancer, before the Premium Expiry Date. The Reinstatement Date for Crisis Recovery purchased as a Rider Benefit for Life Cover is the date 12 months after your claim was paid. The Reinstatement Date for Crisis Recovery Stand Alone is the date 30 days after your claim was paid.

Critical Illness Cover Reinstatement Option. This option allows you to reinstate your Critical Illness Cover by the same amount as the Critical Illness Benefit or Partial Critical Illness Benefit paid, without you having to provide additional evidence of health, occupation or pursuits. Your cover can be reinstated 12 months after the date the Critical Illness Benefit, or Partial Critical Illness Benefit is paid. You can apply to have your Critical Illness Cover reinstated up to 30 days after this date.

Trauma Cover Reinstatement Option This option only applies to Trauma Cover for a life insured if shown on the Policy Schedule. It is not available under Severity Trauma Cover. We offer Trauma Cover Reinstatement if we pay or begin paying the full Trauma or TPD Cover amount insured where the life insured’s TPD Cover is attached to Trauma Cover. The TPD Cover may also be attached to both Trauma and Life Cover. We will offer you the opportunity to reinstate the full Trauma Cover amount insured that we paid, are paying or that applied before reduction, for the life insured. In order to reinstate Life Cover and linked Trauma Cover at the same time, Life Cover Buy Back Option (Trauma) or the Double Trauma Option will need to be selected in conjunction with this option. The condition causing the TPD Cover claim must satisfy one of the Trauma Cover condition definitions. We will offer Trauma Cover Reinstatement either: * six months after the later of the date we receive your completed claim form and the date the life insured first satisfies any of the following trauma conditions: * blindness (permanent in both eyes) * deafness (permanent in both ears) * dementia including Alzheimer’s disease (diagnosed and with cognitive impairment) * loss or paralysis of limb (permanent) * multiple sclerosis (recurrent episodes) * Parkinson’s disease (diagnosed) * Parkinson-Plus Syndrome (specified). * 12 months after the later of the date we received your completed claim form and the date the life insured first satisfied any other trauma condition not listed above. We must receive your written acceptance of our offer within 30 days of the offer being made. You cannot exercise the Trauma Cover Reinstatement Option if we have either: * previously paid a Terminal Illness Benefit in respect of the life insured * we have previously paid an Extended Terminal Medical Condition Benefit for the life insured * paid or begun to pay less than 100% of the Trauma Cover amount insured or instalment amount insured. However, if we subsequently pay or begin paying 100% of the Trauma Cover amount insured or instalment amount insured for another trauma condition, you can exercise this option for the total Trauma Cover amount paid * previously paid a benefit under TPD Cover in respect of a life insured that did not relate to a defined trauma condition under this policy. The premium for the reinstated Trauma Cover will be based on the premium rates applying when you exercise this option. We will apply any loadings and exclusions that applied to the original and subsequent Trauma Covers to the reinstated Trauma Cover. The reinstated Trauma Cover will also have the same benefit payment type as the original and subsequent Trauma Covers. Indexation, Future Insurability, Premium Waiver Disability Option, Business Guarantee Option, Value Protector Option and the Double Trauma Option are not available under the reinstated Trauma Cover. We will not pay a claim under the reinstated Trauma Cover for the following: * the same trauma condition for which we paid a claim under the original or subsequent Trauma Cover(s) * the trauma condition for which we paid a claim under the TPD Cover which resulted in the Trauma Reinstatement Option being triggered

Trauma Cover Reinstatement Benefit * This option reinstates the Trauma Cover Amount after we have paid a benefit under Standard Trauma Cover without the need to provide us with any additional health or other evidence. After you have been paid your Tier 1, Tier 2 or Tier 3 Trauma Cover Amount, your Trauma Cover remains in place and continues to provide protection for any conditions that arise as a result of Accidental Injury. Twelve months following your full or partial benefit payment, the Trauma Cover Amount is automatically reinstated without you needing to do anything (i.e. cover becomes available once again for new Trauma Conditions, and not just those arising from Accidental Injury). This means you are able to claim on your Trauma Cover multiple times over the life of your Policy and are continually provided with protection. The premium for the reinstated Trauma Cover will be based on the current premium rates that apply. Any loading or exclusion that you agreed to that applied to the original Trauma Cover will continue to be applied to the reinstated Trauma Cover. Indexation applies on the reinstated Trauma Cover Amount.

Critical Illness Cover Reinstatement Benefit You can reinstate your Critical Illness Cover sum insured after we pay you a Critical Illness Benefit, or Partial Critical Illness Benefit, without the need to provide medical, pastimes or occupational evidence to us. If you’ve claimed for one of the following Critical Illness Events: * dementia including Alzheimer’s disease (permanent and irreversible with severe cognitive impairment) * blindness (total and irrecoverable) * loss of hearing (profound and irrecoverable) * loss of use of limbs (total and irrecoverable) * multiple sclerosis (with multiple episodes of neurological deficit and persisting neurological abnormalities); or * Parkinson’s disease (permanent), you can apply to reinstate your cover within 30 days of the later of: * six months after the date we receive your valid Critical Illness Cover claim form; and * six months after the date you satisfied the relevant Critical Illness Event definition. If you’ve claimed for a Critical Illness Event not listed in the previous paragraph, you can apply to reinstate your cover within 30 days of the later of: * 12 months after the date we receive your valid Critical Illness Cover claim form; and * 12 months after the date you satisfied the relevant Critical Illness definition. If your premium type is variable age-stepped, your premium for the reinstated Critical Illness Cover will be based on your age at the time of the reinstatement. If your premium type is variable, your premium for the reinstated Critical Illness Cover will be based on your age at your cover start date. Any premium loadings, exclusions, limitations or varied terms that applied to your original Critical Illness Cover, as well as the Indexation Benefit, will also apply to your reinstated Critical Illness Cover.

Reinstates trauma cover 12 months after a full or partial trauma claim. To reinstate death cover and linked trauma cover at the same time, select the buy-back death option (trauma) or the double trauma option in conjunction with this option. This option restores the trauma cover to the pre-claim amount. Only unrelated conditions are covered after the reinstatement.