Step 1: How much do I need?
Takes 5 minutes.
Do you know how much insurance you need?
If you do, go straight to step 2, our quote tool. If not, use our cover calculator. We'll guide you through some general considerations and then you can tailor the results to your needs.
Step 2: What will it cost?
Takes 5 minutes.
Use our quote tool to get prices and compare features from all our high-quality Life insurance providers.
You don't have to share any personal information. However, signing in allows you to save your quote for later.
Step 3: Apply for Cover
Takes 5-6 minutes.
Once you've selected your preferred product, we can get the application started.
We need to tick a few legal boxes to get the ball rolling with the insurance company. We will also collect your contact details here so the life company can get in touch with you.
Step 4: Underwriting
Takes a few days or weeks.
The life insurance company will contact you for any additional information they need (such as medical history, etc).
You can deal directly with the insurer for this part, but we are able to provide more support if you need it!
Success! You are Insured
After underwriting is completed.
After the life insurance company has considered all the information for your application, they will either accept your application or notify you that they won't cover you.
Frequently asked questions
How does the life insurance application and underwriting process work? +
First, assess how much cover you need. You can use our cover calculator and adjust the assumptions to suit your situation.
Next, compare quotes. Our quote process asks key questions so you can compare insurers and find a suitable policy.
Once you choose a policy and provider, we capture your application details and submit them to the insurer. The insurer then reviews the application through underwriting. Sometimes cover can be offered immediately; sometimes it is referred to an underwriter for review.
How does the application process work with Keep Insurance Co? +
Our quote process walks you through the key questions needed to generate quotes from insurers. Once you choose a policy, we capture your initial information, walk you through the insurer's legal declarations, and lodge the application when the required details are ready. The insurer may then ask for more information before deciding whether to offer cover, decline cover, or make a revised offer with exclusions or premium loadings.
Will the insurance company ask for more information after I submit my application? +
It may. This process is called underwriting. The insurer assesses your application and decides whether it is willing to carry the risk, offer cover on standard terms, or make a revised offer.
They may ask about your personal history, family medical history, medical history, lifestyle, doctor's details, occupation, activities and pursuits, financial information, or whether you give permission for access to your responses. Additional information may be provided by you, through tele-underwriting, or through a secure online questionnaire.
What if my application is declined by the insurance company? +
In some circumstances an insurer may decline cover because of medical history, occupation, hobbies, or other risk factors. If that happens, we can reset your account so you can use your entered details to apply with another insurer.
Another insurer may still ask for similar information and approval is not guaranteed. If you complete another application, you must answer all questions accurately and honestly. If important information is left out, an insurer may later treat the cover as though it was never in place.
What if I change my mind after submitting my application or after my policy has gone into force? +
During the application process you can cancel at any time by contacting us through the contact us page or by emailing admin@keepinsuranceco.com.au. Once the policy is issued, you usually have a 28-day cooling-off period. If you cancel during that period, the insurer will refund any premium you have paid, less any tax or government charges it cannot recoup.